Privacy notice for health insurance enquiries · version 2026-10-v1
This notice explains how Pentacle Financial Solutions (“Pentacle”, “we”) handles personal data you share through this form, under India's Digital Personal Data Protection Act, 2023.
1. What We Collect
Your name, mobile number, email (optional), pincode and contact preferences; the ages and relationships of the people you want to cover; simple health answers (existing conditions, hospitalisation in the last 4 years, tobacco use); details of any current cover; and your preferences for a new plan. We also record when and how you gave consent, and technical data needed to protect the form from abuse (a one-way hash of your IP address).
2. Why We Use It
To prepare health insurance quotes, guide you, contact you about this enquiry, and — only if you decide to proceed — help you apply. If you separately opt in, to send renewal reminders and occasional insurance tips.
3. Who We Share It With
Insurance companies we approach for quotes on your behalf, and service providers who host our systems under contract (for example our database and email providers, using servers in India where available). We never sell your data or share it for anyone else's marketing.
4. Family Members and Children
If you add family members, you confirm they have agreed to you sharing their details. For children under 18, you confirm you are their parent or guardian.
5. How We Protect It
Health answers are encrypted and visible only to the Pentacle staff handling your enquiry; every view is logged. Team emails never contain health details.
6. How Long We Keep It
If you don't take a policy through us, we delete your enquiry 12 months after our last contact. If you become a customer, we keep records for as long as insurance regulations require.
7. Your Rights
You can ask to see, correct or erase your data, nominate someone to act for you, or withdraw consent at any time — email privacy@pentaclefs.in or call 022 2846 0046. Withdrawing consent stops all contact immediately; we delete your health answers at once and the rest of your enquiry within 30 days. If you're unhappy with our response, you may complain to the Data Protection Board of India.
8. Contact
Grievance contact: Charmy Goradia · +91 98335 10652 · pentaclesolutions@gmail.com, Pentacle Financial Solutions, 102, New BMC Market Building, Akurli Road, Kandivali East, Mumbai – 400101 · privacy@pentaclefs.in
9. Website Analytics
Across this website we use Google Analytics, through Google Tag Manager, to see how the site is used: which pages are read, how visitors arrived, their device and approximate city, and whether a form was sent or a call or WhatsApp link was tapped. It never receives what you type into our forms. We don't use advertising cookies. You can block it with your browser's privacy settings or Google's Analytics opt-out add-on.
© 2026 Pentacle Financial Solutions · Insurance is the subject matter of solicitation. [IRDAI registration details] · AMFI-registered Mutual Fund Distributor, ARN-47264